Privacy Policy

clozr Privacy Policy

Effective Date: 12/01/2024


Introduction

Cloz Me Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the

clozr

app and services (the “Service”). By using clozr, you agree to this Privacy Policy.



1. Information We Collect

1.1 Personal Information

We collect the following personal information:

For Individual Accounts: Name, email address, phone number, company or organization name, and payment information.For Enterprise Accounts: Name, email address, phone number, company or organization name, and payment information for the admin or manager only.


1.2 Usage Data

We collect data on how you interact with the app, including recordings and transcriptions of role-play sessions. This data helps us improve the Service and AI coaching experience.


1.3 Future Location Data

We do not currently collect location data. However, future updates may include optional location tracking for regional or national competitions.


2. How We Use Your Information

We use your data to:

Provide and maintain the ServiceProcess payments securelyImprove AI performance and user experience through machine learningCommunicate updates, promotions, or changes to the Service (with opt-out options available)


3. Data Sharing

We do not sell or share your personal data with third parties, except when necessary to:

Deliver the Service via trusted partners such as Stripe (payment processing), Google (analytics), and OpenAI or Gemini (AI functionality)Comply with legal obligations (e.g. court orders or subpoenas)

4. Data Security

We take the following steps to protect your data:

Encryption during transmission and storageSecure storage on AWS serversLimited access, restricted to authorized members of our development team

No system is completely secure. If you suspect a data breach, please notify us immediately.

5. User Rights

You have the right to:

Access and Correction: Request a copy of your data or correct inaccuracies by emailing [email protected]: Request the deletion of your account and associated dataOpt-Out: Choose not to receive marketing communications or have your data used for machine learning by contacting us

6. Data Retention

We retain your data as long as your account is active. Upon account deletion, we remove your personal data unless we’re legally required to retain it.

7. Cookies and Tracking

clozr does not use cookies or similar tracking technologies. All functionality is handled natively within the app.

8. Children’s Privacy

clozr is not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we learn that data from a minor has been collected, we will delete it immediately.

9. Legal Disclosures

We may disclose your data when necessary to:

Comply with legal obligationsProtect the rights, property, or safety of Cloz Me Inc., its users, or the public

10. Updates to This Privacy Policy

We may occasionally update this Privacy Policy. Significant changes will be communicated via email and in-app notifications. Continued use of clozr after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or your data, contact us at: 📧 [email protected]

Disclaimer

AI-generated feedback provided by clozr is a tool to assist users and does

not guarantee real-world success. Misuse of the app—including abusive behavior or account sharing—may result in account suspension or termination.