Terms of Service
clozr Terms of Service
Effective Date: 12/01/2024
By accessing or using the
clozr application (the “Service”), provided by Cloz Me Incorporated (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you may not access or use the Service.
User: Any individual or entity using the Service.Individual User: A user subscribed through in-app purchases.Enterprise User: A user managing or subscribing through the clozr website under an enterprise plan.Service: Access to the clozr mobile app and all related features, including role-play training, AI coaching, and supporting content.
Users must create an account to access the Service. Enterprise Users are responsible for managing team accounts and payment details via the clozr website. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Unauthorized sharing of accounts is strictly prohibited.
We offer two subscription types:
Individual Subscription: $24.99/month or $7.99/week, billed through the Apple App Store or Google Play Store.Enterprise Subscription: $299.99/month + $49/user (includes 3 users), billed via a secure portal on the clozr website.
Individual Users: 7-day free trial, managed through the app stores.Enterprise Users: 14-day free trial, managed through the clozr website.
You agree to maintain professionalism and respect during interactions with the AI. Abuse, misuse, or unauthorized sharing of the Service may result in suspension or termination. Enterprise Users must ensure that any custom-entered data (e.g. branding, pricing, messaging) is accurate and not misleading.
Renewals: All subscriptions auto-renew unless canceled before the billing date.Cancellations:Individual subscriptions must be canceled through the app store.Enterprise subscriptions must be canceled through the clozr website.Refunds:Enterprise Users may request a refund within 5 days of payment.Individual refunds are subject to the policies of the relevant app store. No Proration: We do not offer partial refunds for mid-cycle cancellations.Failed Payments: If a payment fails, access to the Service may be suspended until payment is successfully completed.
By using clozr, users agree to the above payment and cancellation terms and acknowledge that payment platforms vary depending on subscription type.
All content in the Service—including text, graphics, software, and AI-generated material—is the exclusive property of Cloz Me Inc. Users may not copy, reproduce, distribute, or alter content without written permission.
To the fullest extent permitted by law, Cloz Me Inc. is not liable for any damages resulting from the use or inability to use the Service. This includes direct, indirect, incidental, or consequential damages. AI-generated coaching is provided as guidance only and does not guarantee real-world outcomes.
The Service is provided “as is,” without warranties of any kind—express or implied. We do not guarantee error-free, uninterrupted, or secure access to the Service. Use at your own risk.
We are not liable for failure to perform our obligations due to causes beyond our control, including but not limited to natural disasters, war, cyberattacks, internet outages, or government restrictions.
If a dispute arises, you agree to first attempt to resolve it with us directly. If informal resolution fails, the dispute will be settled through binding arbitration in accordance with the rules of the American Arbitration Association. All legal proceedings must take place in the state of Delaware, and Delaware law will govern.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.